Citrix Upgrade Trainings Scheduled to Begin Monday

Desktops and laptops with Citrix Receiver or Citrix Online Plug-in will be upgraded in the upcoming weeks. Citrix users should prepare for the upgrade by visiting the Citrix Receiver kiosk on the following days:

Infirmary:

  • Feb. 19-21, 6am-6pm, outside the Cafeteria
  • Feb. 22-23 and Feb. 26, 6am-6pm, Physician’s Lounge

Morrilton:

  • Feb. 27, 6am-Noon, outside the Administration Office

North:

  • Feb. 27, 6am-Noon, Cafeteria

Citrix applications are not changing, though you may access them differently after the upgrade.

What’s Changing?

  • Depending on how you access Citrix, you may use a new URL and you may see a new login screen.
  • For most users, when you log in you will see your new Favorites page, or your most-used Citrix applications. Favorites are pre-populated based on the most commonly used applications in our division. Team members at the kiosks can help personalize your favorites.

A Job Aid tutorial is available by clicking here. A training video is also available by clicking here.