Andrea Dawes Recognized as Hot Springs Service Hero

Andrea Dawes, a member of the EVS team in Hot Springs, was recognized as a Service Hero for displaying the value of EXCELLENCE.

Andrea was cleaning a patient’s room when the doctor came in to speak with the patient.

The patient’s sisters had recently arrived after driving for three days from New York to visit their brother. They had just stepped out to get something to eat in the hospital when the doctor arrived.

Andrea located the sisters so they could be present while the doctor was in the room. Andrea’s kindness stood out and the sisters thanked Andrea for her considerate gesture.