Hot Springs

Chae Brewer, a nurse manager on 2W in Hot Springs, was named a Service Hero for displaying the value of EXCELLENCE. Chae was nominated by a coworker who praised her skill as a nurse and her commitment to her team and patients. “Chae always displays excellence and is an incredibly gifted nurse.  She understands throughput,… View Full Post

Susan Rima, Director of Volunteer Services in Hot Springs, was named a Service Hero for displaying the value of COMPASSION. Susan was nominated by a patient she helped during their stay. “Susan did not know me, but still made sure that I had the clothing I needed. I was five hours away from home and… View Full Post

Divine Ribakare, D.O., an internal medicine specialist in Hot Springs, was named a Service Hero for displaying the value of EXCELLENCE. Dr. Ribakare was nominated by a nurse for the “above and beyond” care she provides her patients. “She never acts rushed when caring for her patients. She is an example of true caring.” Due to… View Full Post

Rachel Farnam, a unit coordinator on 2W in Hot Springs, was named a Service Hero for displaying the value of EXCELLENCE. Rachel was nominated by a coworker who praised the care she provides to patients. For example, Rachel makes fidget sleeves to help occupy confused patients, so they don’t pull out their lines. “She is… View Full Post

Sarah Cogburn, a RN in Hot Springs’s ICU, was named a Service Hero for displaying the value of COMPASSION. Sarah was nominated by the daughter of a patient who passed away during her stay in ICU. The patient’s daughter praised Sarah’s care, especially since the family was unable to be with her due to COVID-19… View Full Post

Sierra Jamison, RN, was recognized with a Hot Springs DAISY Award for the compassion she showed to a grieving family. The patient was admitted after suffering a crushed skull, and Sierra was his nurse. The patient’s sister-in-law noted the kindness she showed to the family during the difficult time. “She was very knowledgeable and caring.… View Full Post

David Cole, Dr. Kristin Dishongh and Clark Wesson, coworkers in the Hot Springs Lab, were recognized as Service Heroes for displaying the value of EXCELLENCE. The group was nominated for the team work they showed in the early days of COVID. The hospital had just received its first convalescent COVID plasma recipient. David, Clark and… View Full Post

Cortney Horn and Kay Reynolds, coworkers at the Glenwood Clinic, were recognized as Service Heroes for displaying the value of COMPASSION. A person called the Glenwood Clinic who was suicidal. They were not a patient but had looked up the clinic number online. Cortney stayed on the phone with the person, talking to them and… View Full Post