Hot Springs

Mashayla Wright and Dr. Spencer Wright were recognized as Service Heroes at Hot Springs for displaying the value of EXCELLENCE. A patient was brought to the hospital from a skilled nursing facility with a urinary catheter problem. In the ED the patient was diagnosed with a urinary tract infection.  Almost 3 hours after the patient’s arrival,… View Full Post

Courtney Davis was recognized as a Service Hero at Hot Springs for displaying the value of EXCELLENCE. Courtney was nominated by her manager after she discovered an error and brought the concern forward. Courtney realized that an extremely vulnerable patient had been left off a list for follow up care, which could have had negative… View Full Post

Sarah Swartz was recognized as a Service Hero at Hot Springs for displaying the value of COMPASSION. Sarah was nominated by a visitor who was touched by the kindness and caring she showed to those she interacted with throughout the day. “I watched this young woman for several days while my loved one was in… View Full Post

Matt Jordan was recognized as a Service Hero at Hot Springs for displaying the value of COMPASSION and EXCELLENCE. Matt was nominated for coming in on a Saturday to fabricate a splint for a student who had broken his hand playing football and had a fishing tournament to participate in on Sunday. This student is… View Full Post

Tami Moore, an ICU nurse in Hot Springs, received the September DAISY Award. She was nominated by a the daughter of a patient, who was transferred to the hospital after suffering cardiac arrest. The patient was scheduled to receive an intense treatment to help prevent brain damage, but the family had questions about whether this… View Full Post