Chad Chat: How Bedside Shift Reporting Improves Patient Experience

Patient experience remains a top focus throughout CHI St. Vincent, and in the latest Chad Chat, CEO Chad Aduddell talks with nurses in Hot Springs about how bedside shift reporting has translated to improved patient experience scores.

The nurses say it reduces patient anxiety and allows them to be more involved in their care.

They also debunk the myth that it takes more time, and say the reporting has had other benefits, including improved coworker relationships.