Todd Sann Named Service Hero at North

Todd Sann, a nurse manager at North, was named a Service Hero for displaying the value of COMPASSION and REVERENCE.

When Todd learned a patient in Med/Surg was celebrating their 102nd birthday, he bought a flower arrangement to mark the milestone.  (The patient was not able to have food or drink and could not celebrate with a cake.)

Todd gathered staff from several departments to sing Happy Birthday to the patient when the flowers were presented.

Todd regularly demonstrates his encouraging spirit in other ways, including posting daily inspirational quotes in the elevators, organizing coworker potlucks and conducting leadership book reviews with his team.

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