Concierge Bright is GEM of Month

Carl Bright NOV GEMCongratulations to concierge Carl Bright for winning the November GEM of the month for Crothall Healthcare, our partner for transport, concierge and environmental services.

GEM stands for “Great Employees Make Magic” and is an employee recognition program that focuses on quality, customer service, safety, attendance and Crothall core values.

“Carl provides excellent customer service to patients and visitors at CHI St. Vincent Infirmary,” said Ashley Tate, Unit Director, Patient Transportation. “Visitors often comment on his attentiveness and ability to anticipate the needs of those he serves.”

Congrats Carl!