Cassandra Hadley Celebrated as Service Hero

Please join us in celebrating Cassandra Hadley, food services, for being chosen as a North service hero!

Cassandra was nominated for this award by a patient for going above and beyond for her.

The patient said she had ordered tacos from the dinner menu, but when the tray came it was a pasta dinner. She said she really doesn’t care much for pasta, and was disappointed.

However, Cassandra assured the patient she could fix it and make it right. Very soon she came back with a fresh hot tray with the requested tacos. The patient said the tacos were very good, tasted way better than any restaurant taco that she had ever tried.

“Most people bringing trays simply set it down and leave. Cassandra showed genuine concern that I received exactly what I wanted and went out of her way to make it happen. I am very appreciative of her time and care for me.”