Cassie Bias Recognized as Service Hero at Infirmary

Congratulations to Cassie Bias, ED Patient Care Tech, for being recognized as a Service Hero at the Infirmary. She put our values into action by demonstrating Compassion after making sure a patient would always remember her baby. Read a snip from her nomination below:

We had a patient who had a miscarriage in the Emergency Department. She was alone with no family or friends with her. After the child was taken to pathology, Cassie felt “very moved” by the event and went to the gift shop. She bought the patient a Willow statue and a teddy bear, then went to Journey’s room and got a book for her. Cassie did not want the patient to leave without something to remember her baby by.

Learn more about our values by reading our Mission, Vision and Values.

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