Nick Smith Saves the Day with Drill

Nick Smith, who works in Bio-Med at the Infirmary, was recently celebrated as a Service Hero Award winner. Nick does an outstanding job keeping periop running, whether it is performing maintenance on inventory or getting loaner equipment or replacements to bridge the gap.

His nominator points out one time in particular that Nick went above and beyond to keep periop on schedule, saying: “One time in particular, periop desperately needed a drill for a certain service line. This drill is very specialized and our repair service could not fix it. Nick called the manufacturer and was able to procure a replacement that was received within 48 hours. The quick turnaround was beneficial as we were able to proceed with surgery for this physician and he was extremely pleased with the outcome.”