Ana Hernandez Presented with Service Hero Award

Congratulations Ana Hernandez, Pharmacy, for being recognized as a Hot Springs service hero for November 2022!

She was nominated by her manager for this award.

An unknown, Spanish speaking customer called into the pharmacy and asked if there was someone available who spoke Spanish. Ana was working in the ER that day, but immediately came over to the pharmacy to help this person.

The phone call was concerning a mother trying to find the pediatric clinic on McAuley Court. Ana showed kindness and compassion to the stranger over the phone.

“We all know that God put our phone number in that mother’s path so our co-worker could help her. Thank you to God and thank you, Ana!”