Kyle Hodges Calms Patient with Mental Health Episode

Congratulations Kyle Hodges, Security, for being celebrated as a Hot Springs Service Hero!

There was a patient with PTSD that was having an episode and not responding to the nurses.

Security was called to de-escalate the situation and Kyle responded. Coworkers said Kyle gently spoke to the patient and calmed them down.

Kyle then asked the patient a series of questions that pulled them out of the episode. 

“As a person who has studied mental health, I have never seen anyone handle the situation as fast, calmly and compassionately as Kyle did.”