Juanita Lindsey Named Infirmary Service Hero

Juanita Lindsey was named Service Hero at Infirmary for displaying the values of REVERENCE and COMPASSION.

While on duty, Juanita noticed a patient’s family member that was intensely distraught, and who eventually locked themselves in the visitor bathroom. Juanita stood outside the bathroom door speaking to and trying to calm them down. She displayed respect and patience in speaking with the upset family member and was eventually able to defuse the situation. Juanita’s calming, compassionate concern helped convince the family member to open the door and let us get them some help. Juanita remained calm and showed great compassion while handling this delicate situation gracefully.

Well done Juanita!