4 East Team in Hot Springs Named Service Heroes

Congratulations to the team on 4 East for being recognized as Service Heroes!

The team was nominated for the award by a patient.

The patient said that they realized that if they actually sat down and made an award letter for each person that deserved one, they’d be typing all night long. That’s why they chose to nominate the entire team for this award.

“It doesn’t matter if I am talking about the charge nurses, the girls in housekeeping, the unit secretaries, PCTs, or yes, the floor management…the entire team works together as a whole and that is what makes this floor work!”

The patient said everyone was willing to jump in and go above and beyond. They said everyone had a great bedside manner; making them laugh and even holding their hand as they cried.

“Whatever I needed at the moment, that is what they were. I will only trust my health and the health of my family to SVHS, and if I can bribe my way I will be on this unit every time. Every one of you deserve raises and a month’s paid vacation (especially after dealing with me).”

The patient wanted to say thank you from the bottom of their heart to the team on 4 East and specifically Marcella, Angela, Jadon and Ann.