Dr. Ross Brown, an emergency medicine physician in Hot Springs, was recognized as a Service Hero for displaying the value of COMPASSION.
Dr. Brown was nominated by a coworker who noted the care and concern he showed to a recent patient who was returning to the Emergency Department for the fourth time because of a swollen tongue.
The patient had tried different treatments at home, including an EpiPen, but Dr. Brown knew of another medication that would help. The medication worked and avoided an overnight stay for the patient.
During the patient’s visit, Dr. Brown asked to look into their blood work, which prompted him to refer the patient to a hematologist oncologist. Thanks to Dr. Brown for looking at the big picture.