Karen Garrett Wins Service Hero Award for Hot Springs

Congratulations Karen Garrett, RN Care Coordinator, for being recognized as a Hot Springs service hero!

Karen was nominated by coworkers, and the following quotes were said about her.

“I just want you to know what a delight it is to work with your coworker!  She is very responsive, very helpful, and efficient.  She makes my job so much easier and makes things flow smoothly.  I appreciate her very much and wanted you to know.”

“She came to our rescue.”

“Another great catch by your coworker and a simple phone call to recoup $13,000.”

“She is phenomenal. Can we clone her?”

“I appreciate all of the work she does! She is so knowledgeable and such a great resource.”

Karen is described as someone who is ‘in our corner every single day.’ She is credited for ensuring that we get paid for the work we do.

A coworker said Karen is diligent, thoughtful, resourceful, and persistent, and she does this professionally with humankindness for our patients and healthcare team.

She’s always kind and gracious over the phone, no matter how stressed she is. She is never too busy to take a phone call from a frantic case manager who needs guidance related to a specific insurance payer question. 

Not only does she do great work professionally, Karen is loved personally.

Coworkers say she is compassionate, caring, selfless, loves others and loves Christ. Karen is the planner behind the potlucks and recognitions.

Her name is mentioned routinely during leader rounding for recognition by her coworkers. Karen is a true servant leader!