Rachel Farnam was recognized as a Service Hero for displaying the value of EXCELLENCE.
Rachel, a unit coordinator on 2W / oncology in Hot Springs, was recognized for consistently going “above and beyond” while keeping the safety of her patients and coworkers as her top priority.
Recently, Rachel noticed a product substitution of saline flushes and escalated her concern. The new flushes are yellow and closely resemble the heparin flushes.
“Her critical thinking skills and questioning attitude brought awareness to this safety issue of potentially harming a patient. She shows excellence in her work along with compassion, reverence and integrity every day.”