Brenda McDonald, a unit coordinator on CCU at the Infirmary, was recognized as a Service Hero for the displaying the value of EXCELLENCE.
Brenda was nominated by a coworker for going “above and beyond” to provide assistance.
A patient’s family was scheduled to pick them up. They called when they arrived, but they were at North. Brenda waited with the patient while her family drove to the Infirmary and helped her as needed.