Kaylie Lane, a patient care tech in Hot Springs, was recognized as a Service Hero for displaying the value of EXCELLENCE.
Kaylie was nominated by a patient who praised her upbeat, infectious attitude.
“She is such a happy jovial person. She brings a smile to my face regardless of how I feel. I love talking to her.
She is an absolute bright ray of sunshine on an otherwise gloomy day. She makes me want to get my vitals and sugar checked, so I can genuinely have a reason to smile.”