Jessie Greaser, RN, was recognized as a Service Hero at North for displaying the value of EXCELLENCE.
Jessie was nominated by a coworker for stepping in to help on Christmas Eve.
On this holiday evening, the ICUs were full, a neuro patient in the Emergency Department needed to have EVDs placed, and both ICUs were short-staffed for night shift.
The coworker called Jessie about 6:45pm and asked if she knew anyone who would be willing to stay and assist with placement of EVD. Jessie immediately volunteered.
“It was Christmas Eve and not many people would have volunteered to do this after working a busy 12-hour shift on a holiday.”