Nick Parker Recognized as Infirmary Service Hero

Nick Parker, a unit coordinator on 4NW at the Infirmary, was recognized as a Service Hero for the displaying the value of EXCELLENCE.

Nick was nominated by the child of a patient who had been calling repeatedly to talk to his dad, who has COPD and dementia and was not answering his phone.

After trying several times to call his room, the son would call the unit phone and ask for Nick’s assistance.

“I asked him on numerous occasions to check on my dad and he ALWAYS answered the phone kindly, upbeat, positively, professionally and caring. He always checked to make sure I could talk to my dad and check on him. …I always knew my dad was going to be okay because Nick would make sure when I asked him to help he would.”