Congratulations Frances Thornton, RN, for being chosen as a Hot Springs DAISY Award winner!
Frances is a Patient Care Coordinator and was nominated by a patient’s mother.
The mother said her daughter had a total hip replacement in April and Frances was so helpful in all aspects of being her surgical nurse.
She said they had concerns and questions. Frances was so kind in getting answers and solutions to every concern and question.
Frances was described as considerate, genuine and knowledgeable which helped the family get through a pretty dramatic day.
“She definitely deserves to be recognized for her skills, kind bedside manner to her patients and overall total ways she made our experience that day so comfortable.”